FAQS: Frequently asked questions:

I received an 'error' or 'fatal error' when I checked out. What should I do?

Please notify catherine@sewingaustralia.com.au as soon as possible and check your PayPal account. 

When will my pre-order denim arrive?

The preorder closed 15th August and the wholesale order was confirmed with the printer on 17th August 2019.

Please allow 6-10 weeks from the close date for delivery. This should account for any variables with the printer or shipping processes.

You will be updated via email if there is any delay beyond the stated time frame. 

Why is your fabric available in 50cm?

As an online shop, this was the best way to make reasonable amounts of fabric available for my customers, with the platform I use. 

Everything is listed as 50cm x WOF (width of fabric) unless otherwise stated- remnants fat halves etc. To order 1m select quantity 2 for 2m select quantity 4 etc. If you would like to order an amount which isn't covered by my listing, feel free to send me a message and I can cut to size and send a tailored invoice. 

Where are you located?

I am located in Esperance Western Australia and I ship Australia wide. Pick up is available.

I'm looking for cotton.

When I started my business I was sourcing fabrics which were not available in Australia. As cotton is a very common fabric in Australia, its not high on my priority list. I focus on more modern fabrics which provide softness and drape and are flattering on adult items of clothing. Rayons and Polyester knits. Luckily the new age polyester is breathable and moisture wicking! 

Can you hold my parcel so I can maximise my shipping costs?

Absolutely! There is a checkout option in shipping to 'combine my orders'. Then all you have to do is let me know when you are ready to send and I will invoice you for shipping. Don't forget orders over $120 enjoy free standard shipping with code SHIP4ME at the checkout.

Do you offer Lay-buy?

Yes I offer a manual Lay-buy. Please add your paid shipping and check out with bank deposit. I will send an invoice with partial payment option. You can pay as much as you like but please pay regularly- so I know you haven't forgotten. (even if its $10 per month).